Dear Evil HR Lady,
I wish I could say, “Oh goodness! That is so absurd! I have never heard of an HR person being so incompetent and rude!” But that would be a lie. (Although conducting an interview through Skype when you’re actually in the building is super weird and that is the first time I’ve heard of that. So, congratulations on experiencing something super rare!)
I totally understand the urge to tell the head of HR that she has a loser on her team, and I might be tempted to do so. However, before doing so, you need to think through a few things.
What do you want to get out of this? If you are doing this out of the goodness of your heart and you just want them to know because you truly value their mission, then mentioning it is the right thing to do. If, on the other hand, you’re just ticked that you didn’t get the job and you blame this incompetent 22 year old, then don’t. It won’t go over well.
How will the HR Director take it? How well do you know this woman? I “know” lots of people, but I would have no idea how they would react to me telling me that a member of their team–that they hired and trained–is not doing her job well. Some people are super defensive. Some people are the reason their staffs stink. It’s possible that she is the one who told the poorly trained HR person to conduct the interview via Skype. So, if you know her well enough to know that she’ll take it well and she’s not the cause, then speaking up is a good thing. If you don’t, however, you may wish to keep your mouth shut.
Do you want to work there in the future? If you want to burn your bridges, say what you want. But, since you’re involved with other people who work there, and (presumably) you’d be open to working there in the future, you don’t want to burn the bridges.
HR is probably not place to go. You know the department manager. Presumably this person is the one who decided not to hire you. As you said, you’re okay with it if there was someone better. If you can be totally zen with that, you can mention it. If you, on paper, are zen with it, but deep down you’re still bitter and angry, you can’t.
What would I do? Well, if I already had a relationship with the people there, I’d probably send an email to the hiring manager (not HR, unless my best relationship was with the HR head) like this:
Thanks so much for considering me for the job. I’m totally bummed that I didn’t get the job, but I’m sure whoever you hired will be awesome. I’d love to be considered in the future, so let me know if something comes up that fits my talents. I do have to say, it was fun to be back at NGO, although I found it strange that [bad HR person] conducted the interview through Skype when I was sitting right there! Weird, but I guess she was super busy and probably multitasking.
Looking forward to beating you in next year’s fantasy football league!
Caution. Don’t copy and paste that note unless you’re the type of person who would use “bummer” in your daily speech. I imagine there aren’t that many of us. Put it in your own voice. But, that’s the general guideline.