Organizations that have busy seasons can have significant seasonal overtime challenges. Those challenges can include time management, filling shifts and compensating employees. When gearing up for a busy season, organizations are wise to anticipate obstacles and address them before they ramp up. Who Is Eligible for Overtime? In
Some people travel to see sights. I travel to eat. And, since there is only a limited amount of meals you can eat on any given trip, if you want to make the most of those, you use online tools to help you find restaurants. TripAdvisor is my favorite but sometimes the
I received the following email from a reader: All of our employees (exempt & non-exempt) receive vacation time. We have an issue with how some of our exempt employees report their vacation hours. If they answer (literally) an email or a phone call while on vacation, they consider
Mental health is an important part of your employees’ health, but while we know how to hand out ibuprofen for a headache or a bandage for a paper cut, we’re often at a loss when it comes to mental health issues. Depression is a common problem. At any
Let’s say you manage a cookie store and you have a teenage boy working for you. A police officer, in uniform, comes through this boy’s line and orders a cookie. The boy, wanting to thank the police officer for his service uses his own money to pay for the
I recently received a promotion, so two months ago I hired “Jane” to assume the role of my former position. Since she’s been here, Jane has constantly undermined me. She has told lies about my character and my productivity to other employees. It is quite obvious that she
CBS News reports that a “young female reporter” was not allowed into the speaker’s lobby, which is outside the House Chamber in the Capitol because her shirt was sleeveless. “Apparently, the coverage of women’s toes and shoulders is important business for the current House leader,” whined Jezebel writer Stassa Edwards.
When you get promoted to a managerial position, you don’t automatically gain managerial skills that allow you to easily treat people fairly. You’re still the same person you were the day before, and let’s face that—that probably means you don’t like everyone equally. In fact, you may have direct reports
Dr. Serhan Ili shared these thoughts about customer service on LinkedIn the other day. I found it to be pretty accurate (although a little simplistic, as everything is more complicated than a bullet-pointed list would suggest). He wrote: Amazon didn’t kill the retail industry. They did it to themselves w/bad customer
New Jersey Governor Chris Christie closed all the state beaches due to a budget impasse, then he and his family enjoyed a private beach vacation. Private, because everyone else couldn’t come because he closed the beaches. Silicon Valley is in the midst of huge sexual harassment scandals–from Travis Kalanick’s
